For construction and trade businesses that grew faster than their systems.
When the business takes off before the systems are ready, you end up firefighting - chasing jobs, juggling cash flow, and fixing problems that shouldn't exist.
I work with builders and trades to sort out operations, finances, and marketing, so the business runs cleaner and you can grow without everything landing back on you.
Book a Discovery CallMost trade businesses hit a ceiling - not because the work isn't there, but because the back office can't keep up. I fix that.
Your quoting's inconsistent, job tracking lives on WhatsApp, and nothing's documented. I build proper systems - quoting templates, job management, SOPs, workflows - so the business runs smoothly whether you're there or not.
You don't know which jobs make you money. Invoices go out late. Cash flow is a guessing game. I set up job costing, fix your invoicing, and build financial reporting so you can actually see what's going on.
All your work comes from word of mouth. That's great - until it dries up. I set up your Google Business profile, get you generating reviews, build your social media presence, and create a system to capture and follow up on every lead.
You're working 70 hours a week and the business can't function without you. I help you step back, build a team that can run things, and plan for sustainable growth.
No fluff, no endless meetings. Just a clear process to get your business sorted.
A free 30-minute discovery call. I learn about your business and your biggest headaches. No charge, no hard sell - just an honest conversation about where you are.
I do a deep dive into your operations, finances, and marketing. I find what's costing you the most time and money, and build a plan to fix it.
I don't just tell you what to do - I actually build the systems. Either a focused 12-week sprint on your biggest problems, or a full 6-month transformation.
Once the foundations are in, I stay on to keep things on track - monthly reviews, strategic guidance, and someone in your corner as you grow.
I'm Polly Birtwistle, and I started this consultancy because I kept seeing the same problem.
Brilliant tradespeople and builders who'd grown successful businesses, but were drowning because the back office never kept up. The quoting was chaos. Nobody knew which jobs made money. Marketing was word of mouth and hope. And the owner was working 70-hour weeks because nothing ran without them.
I've worked in construction and M&E, so I know what these businesses actually look like from the inside - the subbies, the cash flow, the chaos. I'm not a generic consultant who's going to hand you a report and disappear. I get in, build the systems, and make sure they actually work.
If your business grew faster than your systems, I can help you fix that.
Case Study
A growing M&E consultancy with one person doing everything. Jobs were tracked across multiple email accounts, nothing was documented, and there was no visibility on pipeline or finances.
Choose the engagement that fits where you are right now.
For businesses that want fast results on their biggest problems. I audit your business in 2 weeks, then spend 10 weeks implementing the changes that will have the most impact.
Best for: Businesses with 2–3 clear pain points that need fixing now.
For businesses that need everything sorted - operations, finance, marketing, and growth strategy. A thorough, phased engagement over 6 months that builds proper foundations.
Best for: Businesses where the mess is everywhere and you want to fundamentally change how things run.
Once the foundations are in, I stay on to keep things running, review your numbers, and help you grow. Monthly reviews, strategic guidance, and someone in your corner.
Best for: Businesses that have done the foundational work and want continued support.
Investment depends on scope - let's talk about what you actually need. No hard sell, just an honest conversation.
Book a Discovery Call